Customer Service Representative

4 weeks ago


Fort Smith, Arkansas, United States Perpetual Labor Sourcing Full time

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Perpetual Labor Sourcing. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage inbound and outbound calls in a timely and efficient manner.
  • Answer customer inquiries and resolve complaints in a professional and courteous manner.
  • Research and provide information to customers as needed.
  • Process customer requests and applications in a timely manner.
  • Identify and escalate priority issues to management as needed.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple calls simultaneously.
  • Basic computer skills and knowledge of CRM software.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Equal Opportunity Employer: Perpetual Labor Sourcing is an equal opportunity employer and welcomes applications from diverse candidates.



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