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Scheduling Operations Manager

2 months ago

Stony Brook, New York, United States Stony Brook Medicine Full time
About the Role:

We are seeking a highly skilled and experienced professional to join our team as an Assistant Registrar for Scheduling. As a key member of the Registrar's Office, you will be responsible for leading the scheduling area and providing direct supervision to professional staff and graduate assistants.

Key Responsibilities:
  • Manage the scheduling area, overseeing daily inquiries for facilities/room assignments and delegating assignments to staff.
  • Oversee the preparation of scheduling materials to ensure timely delivery and communicate scheduling deadlines as needed.
  • Perform system testing and troubleshooting on the PeopleSoft Student Administration System as it relates to Scheduling and Course Catalog.
  • Process and assign rooms for Final Exam week, considering departmental requests and communicate changes to the Deputy Registrar.
  • Provide training and supervision to staff, maintaining materials and holding periodic training sessions.
  • Provide registrar-related services, including registration, schedule adjustment, and academic record keeping using PeopleSoft, and provide timely and exemplary service to all campus constituents.
  • Serve as an active member of the Registrar's Office staff, providing front counter and phone service to the campus community and serving as a lead during assigned orientation to support new students.
Requirements:
  • Bachelor's degree (foreign equivalent or higher) and three years of full-time administrative experience at the college or university level (student work experience may be considered).
  • Experience working in a student service environment and computer proficiency with Microsoft Office products or Google Apps.
  • Experience with student enrollment systems (PeopleSoft, Banner, etc.) and technical experience with classroom assignment software (i.e. 25Live, Resource 25, Ad Astra, etc.).
  • Strong written, verbal, and interpersonal communication skills, as well as strategic and analytical thinking skills with an ability to solve problems.
  • Experience successfully working independently, as well as part of a team with a collaborative approach to problem solving.
Preferred Qualifications:
  • Master's degree (foreign equivalent or higher) and technical experience with classroom facilities management and/or experience scheduling classes in a higher ed academic environment.
  • Experience working in higher ed Registrar's Office, Admissions or Financial Aid.
About Stony Brook Medicine:

Stony Brook Medicine is a world-renowned institution committed to excellence in diversity and the creation of an inclusive learning and working environment. We are proud to offer a total rewards package that includes a competitive salary, comprehensive benefits, and opportunities for professional growth and development.