Customer Service Expert

1 week ago


River Falls, Wisconsin, United States Uline, Inc. Full time
About the Role

We're seeking a skilled Customer Service Representative to join our team at Uline, Inc. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our customers.

Key Responsibilities
  • Process customer orders and inquiries in a collaborative call center environment
  • Communicate with customers via phone, email, and chat to resolve issues and provide product information
  • Help customers navigate our website and online ordering system
  • Become a product expert and provide accurate information to customers
Requirements
  • High school diploma or equivalent; bachelor's degree preferred
  • Prior customer service experience is a plus, but we'll provide training to ensure your success
What We Offer
  • Competitive hourly rate with opportunities for bonuses
  • Complete medical, dental, and vision insurance coverage
  • 401(k) plan with 6% employer match
  • Tuition Assistance Program for professional development
  • Generous paid time off and holidays
About Uline

Uline is a leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for our commitment to quality, service, and same-day shipping. Join our team and be part of a dynamic organization that values employee growth and development.



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