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Customer Service Expert
2 months ago
We're seeking a skilled Customer Service Representative to join our team at Uline, Inc. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our customers.
Key Responsibilities- Process customer orders and inquiries in a collaborative call center environment
- Communicate with customers via phone, email, and chat to resolve issues and provide product information
- Help customers navigate our website and online ordering system
- Become a product expert and provide accurate information to customers
- High school diploma or equivalent; bachelor's degree preferred
- Prior customer service experience is a plus, but we'll provide training to ensure your success
- Competitive hourly rate with opportunities for bonuses
- Complete medical, dental, and vision insurance coverage
- 401(k) plan with 6% employer match
- Tuition Assistance Program for professional development
- Generous paid time off and holidays
Uline is a leading distributor of shipping, industrial, and packaging materials, serving customers across North America. We're a family-owned company committed to delivering exceptional service and quality products.
