Retail Operations Manager
1 month ago
We're seeking a highly skilled and motivated Assistant Store Manager to join our team at Thursday Boot Company. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, leading daily store operations, and fostering a positive team culture.
Key Responsibilities- Customer Service and Support: Provide top-notch customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
- Store Operations: Oversee daily store operations, ensuring a seamless customer experience and maintaining a clean and organized store environment.
- Team Leadership: Lead and motivate a team of retail sales associates, providing guidance, feedback, and coaching to ensure excellent customer service and sales performance.
- Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining accurate inventory records.
- Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing store displays and maintain a consistent brand image.
- Loss Prevention: Identify and implement strategies to prevent loss and maintain a secure store environment.
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Leadership and Teamwork: Demonstrate leadership skills, with the ability to motivate and guide a team to achieve sales and customer service goals.
- Organizational and Time Management: Possess strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Problem-Solving and Adaptability: Demonstrate problem-solving skills, with the ability to adapt to changing situations and priorities.
Thursday Boot Company is a dynamic and growing company dedicated to building high-quality, durable boots that last. We're committed to providing exceptional customer service and creating a positive work environment for our employees.
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