Escrow Transaction Coordinator
2 weeks ago
At First American, we put our people first. Our Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans.
We believe in fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. This has earned us a place on the Fortune 100 Best Companies to Work For list for nine consecutive years.
What We DoWe enable you to apply your administrative, support, and interpersonal skills to help our customers achieve their goals. Our dynamic team thrives in delivering exceptional customer experiences while transforming how residential real estate transactions are completed.
Your Role: Escrow Transaction CoordinatorIn this key position, you will work closely with our Escrow team to provide excellent customer support and administrative duties. Your contributions will play a significant role in making home ownership a reality for our clients.
Key Responsibilities:- Assist in the escrow process by opening orders, inputting closing statement information, preparing documents for closing, handling disbursements, and following up with customers.
- Communicate effectively with customers throughout the escrow process flow.
- Interpret various agreements related to escrow closings.
- Work with multiple technologies to facilitate escrow transactions and ensure a positive customer experience.
- A passion for helping customers and maintaining a professional attitude.
- Excellent verbal and written communication skills for internal teams and external customers.
- Problem-solving abilities, strong organizational skills, attention to detail, and a willingness to learn.
- The ability to thrive in a team environment and contribute to delivering exceptional customer experiences.
- Familiarity with MS Office suite and adaptability to new software applications and technologies.
- A high school diploma or equivalent is required; 2+ years of escrow-related experience are preferred.
We offer a competitive salary range of $60,000 - $80,000 per year, based on qualifications and location. Our comprehensive benefits package includes medical, dental, vision, 401(k), PTO/paid sick leave, and other great perks like an employee stock purchase plan.
We value diversity, equity, and inclusion at First American. As an equal opportunity employer, we celebrate individuality and foster an authentic and inclusive workplace culture for all.
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