Operations Specialist Manager

3 weeks ago

Bend, United States Mid Oregon Credit Union Full time
Description

JOB TITLE: Operations Specialist Manager

PRIMARY FUNCTION: Supervise the daily operations of the Operations Specialist Department. Manage support for daily operations including card services, insurances, and imaging to coordinate the activities and tasks of operational support employees. Reduce operational cost, monitor the department's compliance with operational policies, and keep up-to-date with the progress of administrative duties. Prepare operating budgets for department; ensure complete, accurate, and timely completion of financial and accounting records for the Credit Union.

REQUIRED SKILLS: Strong verbal and written communication skills and the ability to motivate, influence, and train others. Excellent time management skills and ability to oversee, lead, and actively participate in multiple projects each year, meeting all deadlines. Ability to speak clearly and communicate effectively. Use of judgement, reasoning, patience, and negotiation in solving members' problems, staff/employee issues, and other conflict situations. Must be PC-proficient in a Windows environment.

EXPERIENCE: Three to five years of similar or related experience.

EDUCATION: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

STARTING SALARY: Depending on Experience.

BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Float Holiday, Paid Volunteer Hours

STARTING DATE: As soon as possible

WORK LOCATION: Bend, OR

Requirements

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Speaking on the telephone approximately 10% percent of workday. May need to shovel snow occasionally outside the office to clear sidewalks, etc.

Continuous sitting, standing, talking, and listening for extended periods of time, use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers, clarity of vision at 20 inches or less for processing of member transactions and computer usage, and memory demands in recalling Credit Union policies, services, and state and federal regulations.

Occasional lifting up to 35 pounds to move supplies or office equipment, bending, squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to reach supplies overhead.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees work in an office environment with average noise levels impacted by computers, printers, scanners, phones, and other surrounding conversations. The credit union is located in Central Oregon and weather during the winter may impact travel. Seasonal fires may impact air quality.

AAP/EEO Statement

Mid Oregon Federal Credit Union is committed to building a diverse and inclusive organization, provide equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Mid Oregon Federal Credit Union believes that each employee makes a significant contribution to our success. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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