Customer Support Representative

3 days ago


Beverly Hills, California, United States Third Party CS Full time
Job Title:

Customer Support Representative

Description:

In this role, you will be working with Third Party CS to provide exceptional customer experiences. Our ideal candidate has excellent communication skills and can handle multiple tasks simultaneously.

Responsibilities:
  • Answer client inquiries via phone, email, or chat in a professional and courteous manner.
  • Provide accurate product information to customers and assist with resolving their issues.
  • Develop strong relationships with customers by listening actively and responding promptly to their needs.
  • Maintain up-to-date knowledge of products and services offered by Third Party CS.
  • Collaborate with the team to achieve sales targets and exceed customer satisfaction goals.
Requirements:
  • Previous experience in customer support, sales, or a related field is preferred.
  • Excellent communication and interpersonal skills are essential for success in this role.
  • Bachelor's degree in a relevant field or equivalent work experience is required.
  • Able to multitask and prioritize tasks effectively to meet deadlines.
  • Demonstrated ability to learn and adapt quickly in a fast-paced environment.
Benefits:
  • Competitive salary range: $55,000 - $70,000 per year, depending on experience.
  • Opportunities for career growth and advancement within the company.
  • Flexible work arrangements, including remote work options.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that values teamwork and collaboration.


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