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Associate Personal Banker

2 months ago

Cheyenne, Wyoming, United States Quality Talent Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our team at Quality Talent Group. As a key member of our banking team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide personalized banking solutions to customers, including account opening, loan applications, and other financial services.
  • Build and maintain strong relationships with customers through proactive outreach and regular communication.
  • Assist customers with basic requests, such as account inquiries and transactions.
  • Develop a deep understanding of our bank's products and services to effectively connect customers with the right solutions.
  • Collaborate with internal partners to ensure seamless customer experiences.
  • Stay up-to-date on industry trends and regulatory requirements to provide expert advice to customers.
Requirements
  • 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive customer information.
Preferred Qualifications
  • Experience in a banking or financial services environment.
  • Knowledge of banking products and services, including loans, credit cards, and investments.
  • Ability to work a flexible schedule, including weekends and evenings.
  • Proficiency in Microsoft Office and other banking software systems.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.