Banking Relationship Manager

3 weeks ago


Cheyenne, Wyoming, United States ANB Bank Full time

About ANB Bank


ANB Bank is a community-focused financial institution with a strong commitment to excellence. With $3 billion in assets, we provide a wide range of financial services to individuals and businesses in our communities. Our employees are the key to our success, and we are dedicated to creating a work environment that fosters growth, innovation, and customer satisfaction.



Job Summary


We are seeking a Universal Banker I or II to join our team. As a Universal Banker, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and helping them achieve their financial goals. This is a great opportunity for anyone who is passionate about banking and wants to make a difference in their community.



Responsibilities



  • Provide excellent customer service and build strong relationships with customers
  • Process paying and receiving transactions and maintain accurate records
  • Open and close accounts, handle cash transactions, and sell/buy bank products and services
  • Resolve complex customer service issues and identify cross-sell and referral opportunities
  • Collaborate with team members to achieve branch goals and objectives
  • Maintain confidentiality and adhere to bank policies and procedures


Requirements


To be successful in this role, you will need



  • No experience required for Universal Banker I; previous customer service or cash handling experience preferred
  • Minimum 6 months prior bank experience performing teller or personal banker duties for Universal Banker II; or 1 year of cash handling or customer service experience; or equivalent combination of education and experience
  • Basic to intermediate knowledge of banking products, services, and regulations
  • Proficient computer skills and proficiency in Microsoft Office applications


Benefits


We offer a competitive compensation package, including a salary range of $17.50 - $20.50 per hour, with opportunities for advancement and professional growth. Our benefits package includes health and wellness benefits, paid time off, and a comprehensive benefits program.



Work Environment


We are a Monday - Friday, 8:00am - 5:00pm work environment. We are an equal opportunity employer and are committed to creating a work environment that is inclusive, respectful, and supportive of all employees.



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