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Service Attendant and Customer Liaison

2 months ago

Rogers, Arkansas, United States Landers Toyota NWA Full time
Service Attendant and Customer Liaison

At Lander's Toyota NWA, we take pride in our commitment to family values and a dedication to serving our guests, team members, and the community. Each member of the Lander's team plays a vital role in our success. Our dynamic growth and fast-paced environment create an exciting workplace. If you are seeking a fulfilling career with a supportive team, we encourage you to consider this opportunity.

The Service Attendant is tasked with ensuring the seamless movement of service customer vehicles, promoting efficient traffic flow within the facility, and enhancing customer convenience while maintaining an organized service parking area. Additional responsibilities include welcoming guests, conducting vehicle walk-arounds using an iPad, and managing car wash traffic. A flexible schedule is essential for this role.

What We Provide
  • Comprehensive Medical, Dental & Vision Coverage
  • 401k Plan with Employer Match
  • Paid Time Off
  • Opportunities for Advancement
  • Paid Training Programs
  • Family-Owned Business Environment
  • Job Security for the Long Term
  • Health and Wellness Initiatives
  • Accident & Critical Illness Insurance
  • Health Savings Account/Flexible Spending Options
  • Pet Insurance Benefits
  • Employee Discounts
  • Modern Facility
  • Paid Certification Opportunities
  • Ongoing Training and Certification
  • Original Equipment Manufacturer Certification
  • High-Volume Service Environment
Key Responsibilities
  • Welcome service guests upon arrival and conduct vehicle walk-arounds to ensure the safety of both the guest and the dealership.
  • Maintain the cleanliness and organization of the service drive and lounge area.
  • Deliver prompt, friendly, and efficient hospitality services, demonstrating knowledge of local amenities and providing additional assistance as required.
  • Efficiently move vehicles on and off the service drive.
  • Facilitate the pick-up and delivery of guests and their vehicles as necessary.
  • Assist with special projects as directed by the Service Manager.
Qualifications
  • High School diploma or equivalent.
  • Valid Driver's License with a clean driving record.
  • Able to work effectively in a culturally diverse environment.
  • Bi-lingual skills are a plus.
  • Strong verbal communication abilities.
  • Outgoing and personable demeanor.
Employment offers are contingent upon successfully completing a background screening, which includes a criminal background check, a review of motor vehicle records, and verification of social security number.