Medical Insurance Follow Up Specialist

2 days ago


West Des Moines, Iowa, United States The Iowa Clinic Full time
About The Iowa Clinic

We're a locally owned and led healthcare organization dedicated to exceptional care. Our team is passionate about making a difference in the lives of our patients and our community.

Job Summary

We're seeking a highly skilled and experienced Medical Insurance Follow Up Specialist to join our Revenue Cycle Management team. As a key member of our team, you will be responsible for facilitating insurance billing, maintaining positive working relationships, and resolving issues in a timely and efficient manner.

Key Responsibilities
  • Oversee processes and direct day-to-day work related to patient accounts.
  • Resolve team member inquiries and escalate issues to management as needed.
  • Participate in hiring, orientation, training, scheduling, and provide day-to-day operational supervision for assigned staff.
  • Collaborate with Revenue Cycle Management Supervisor and other leadership in developing and implementing policies and procedures.
  • Assist in identifying and resolving issues to assure high quality, efficient, and cost-effective services consistent with the needs of the organization.
Requirements
  • High school diploma or equivalent.
  • Minimum 3 years' experience working in a medical office or billing environment with medical billing and collections required.
  • Previous supervisory or team lead experience preferred.
  • Working knowledge of medical terminology required.
What We Offer
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing.
  • Employee incentives to share in the Clinic's success.
  • Generous PTO accruals.
  • Paid Holidays.
  • Health, dental, and vision insurance.
  • Quarterly volunteer opportunities through a variety of local nonprofits.
  • Training and development programs.
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night...


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