Restaurant Support Staff

7 days ago


Grand Rapids, Michigan, United States Reserve (Michigan) Full time
About the Position

We are seeking a skilled and enthusiastic Back Server to join our team at Reserve (Michigan). As a Back Server, you will play a vital role in ensuring the smooth operation of our dining room, providing exceptional service to our guests, and supporting our front-of-house team.

Responsibilities
  • Set the Scene: Create a welcoming and hospitable environment for our guests, setting the tone for an exceptional dining experience.
  • Table Maintenance: Possess a thorough understanding of proper table maintenance and resetting procedures, ensuring that our guests' tables are always clean and well-set.
  • Menu Knowledge: Stay informed and knowledgeable about all menu items, including ingredients, preparation methods, and pairing suggestions, to provide expert recommendations to our guests.
  • Service Standards: Demonstrate a strong understanding of restaurant service standards, adhering to our high standards of quality, speed, and efficiency.
  • Cleanliness and Appearance: Maintain the highest standards of cleanliness and appearance throughout all areas of the restaurant, ensuring a safe and healthy environment for our guests and staff.
  • Continuous Learning: Demonstrate a commitment to ongoing learning and development, staying up-to-date with industry trends, new menu items, and service techniques.
Requirements
  • Experience: Previous experience in a guest-facing fine dining restaurant role is preferred, but not necessary.
  • Physical Demands: Ability to walk or stand for long periods, balance and carry multiple plates, glass racks, and objects up to 30 lbs, and walk up and down stairs.
  • Time Management: Strong time management skills, with the ability to work efficiently in a fast-paced environment.
Benefits
  • Comprehensive Benefits: Comprehensive medical, dental, and vision insurance, paid time off, paid parental leave, and a matched 401(k) plan.
  • Employee Perks: Portfolio-wide discounts, an employee assistance program, and a commitment to supporting our staff's overall well-being.


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