Technical Support Specialist

5 days ago


Norwood Court, United States Velocity Enterprises Full time
About Velocity Enterprises:
Velocity Enterprises is a leading technology and system solution partner in the envelope and mail industry, as well as the tissue and hygiene industry. We offer a wide range of highly efficient, customized production systems and services.

What We Offer:
  • Full-time position with a permanent contract
  • Competitive salary package based on your qualifications
  • Flexible working hours and the option for remote work
  • Opportunities for professional development
  • Free company parking
  • Leasing of bicycles with JobRad
  • Excellent social benefits and a wide range of health and sports activities

What You Can Expect:
  • Active customer support and spare parts sales, in collaboration with the field sales team
  • Identification of spare parts in machine documents according to customer requirements
  • Clarification of technical and commercial customer requirements with specialist departments
  • Qualification, creation, and tracking of technical spare parts and repair offers and orders
  • Strategic sales management
  • Processing of complaints and warranties
  • Customer and order data management


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