Technical Support Specialist
5 days ago
Velocity Enterprises is a leading technology and system solution partner in the envelope and mail industry, as well as the tissue and hygiene industry. We offer a wide range of highly efficient, customized production systems and services.
What We Offer:
- Full-time position with a permanent contract
- Competitive salary package based on your qualifications
- Flexible working hours and the option for remote work
- Opportunities for professional development
- Free company parking
- Leasing of bicycles with JobRad
- Excellent social benefits and a wide range of health and sports activities
What You Can Expect:
- Active customer support and spare parts sales, in collaboration with the field sales team
- Identification of spare parts in machine documents according to customer requirements
- Clarification of technical and commercial customer requirements with specialist departments
- Qualification, creation, and tracking of technical spare parts and repair offers and orders
- Strategic sales management
- Processing of complaints and warranties
- Customer and order data management
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