Customer Experience Associate

1 day ago


Lawrence, Massachusetts, United States LAZ parking Full time

About Us:

L.A.Z. Parking is committed to delivering exceptional service to our customers, and we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities:

You will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

This includes greeting customers by name, responding promptly to correspondence and problem resolution, and developing strong relationships with our customer base.

What We Offer:

A competitive salary of $17.50 per hour, opportunities for growth and development in a dynamic and supportive work environment, and a chance to work with a leading provider of parking services in the United States.

Requirements:

  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment
  • Strong relationship-building skills
  • Ability to multitask and prioritize tasks efficiently
  • Basic computer skills and knowledge of parking revenue control systems


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