Administrative Program Specialist

3 days ago


Klamath Falls, Oregon, United States Oregon Institute of Technology Full time
Job Summary

The Administrative Program Specialist (Clinic Manager) plays a vital role in the success of the BIG ABA Clinic. Reporting to the Clinic Director, this individual will provide exceptional managerial support to the Associate Clinic Director, students, and staff. Key responsibilities include:

Key Responsibilities
  • Providing top-notch customer service, interacting with patients, doctors' offices, vendors, and staff
  • Ensuring the clinic adheres to all legal and regulatory processes for insurance billing and reimbursement
  • Managing daily operations, including appointments, phone calls, emails, and other inquiries
  • Budget management, scheduling, purchasing, inventory, and other administrative tasks
Requirements

To be successful in this role, candidates must possess:

  • Two years of experience as an administrative specialist or executive support specialist, with a focus on administrative support beyond clerical/secretarial duties
  • Fluency with Microsoft Office Suite, including Outlook, Office 365, and Teams
  • The ability to handle sensitive client information with confidentiality
  • Excellent organizational skills and the ability to adapt to new tasks quickly
  • Superb customer service skills
  • The ability to learn software quickly
Preferred Qualifications

Candidates with experience in medical billing, database management, or working in a healthcare setting are highly desirable. Additionally, experience working with children or individuals with disabilities is a plus.



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