Digital Solutions Manager
1 day ago
We are a leading not-for-profit health maintenance organization dedicated to improving the health and wellness of our members. Our mission is to create a community where everyone belongs, acknowledges, and celebrates diversity and has opportunities to grow to their fullest potential.
Job SummaryWe are seeking a talented and enthusiastic Manager of Digital Solutions to join our team. As a key member of our Health Plan Systems management team, you will provide technology leadership for member and provider-facing digital platforms and capabilities.
Key Responsibilities- Establish and maintain relationships with business leaders to support operational and strategic needs.
- Define capabilities needed to achieve strategic goals and evaluate digital capabilities, vendors, and managed services.
- Document and maintain standard operating procedures and processes.
- Collaborate with IT leadership to define production release schedules.
- Support testing best practices, standardization, documentation, and automation.
- Coordinate with business solutions team members to ensure business and technical requirements are met.
- Act as a trusted advisor to build and maintain relationships with stakeholders.
- Provide leadership, coaching, and direction to staff.
- Maintain a positive work environment that supports self-direction.
- Bachelor's Degree (or higher) in information services or a related field.
- 5+ years' systems experience in managed care and/or healthcare/health insurance environment.
- 2+ years' leadership responsibilities.
- Demonstrated experience in digital development and project delivery.
- Experienced with vendor management or managed services oversight.
- Competitive Compensation Packages.
- Flextime and Work-at-Home Options.
- Benefits & Wellness Program.
- Impact on the communities we service.
Please submit your application with your resume and cover letter.
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