Parts Associate

2 weeks ago


Oconomowoc, Wisconsin, United States MRM Motors Inc. Full time
Job Description

We are seeking a highly motivated and customer-focused Parts Associate to join our team at MRM Motors Inc. As a key member of our Parts and Accessories department, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service and support to customers in a fast-paced retail environment.
  • Assist customers in determining their parts and accessories needs and provide recommendations for related products.
  • Process customer transactions accurately and efficiently, including handling cash and credit card payments.
  • Maintain a clean and organized store environment, including the parts and accessories department.
  • Participate in inventory management and control, including receiving and processing parts from distributors.
  • Develop and maintain knowledge of our products, including motorcycle front end, suspension, and engine components.
  • Work effectively as part of a team to achieve sales and profitability goals.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a retail or customer service environment preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to lift 50 pounds and stand for long periods of time.

Working Conditions:

  • Occasional exposure to battery acid, gasoline, and other toxic materials.
  • Occasional exposure to exhaust fumes and other airborne particles.

Commitments:

  • Treat all employees and customers fairly, courteously, and with dignity.
  • Be prompt and available for flexible scheduling.
  • Attend training sessions to keep current with P&A merchandising and inventory control topics.

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