Customer Service Representative

1 week ago


Oconomowoc, Wisconsin, United States OPPORTUNITIES INC OF JEFFERSON CO Full time
Job Summary:

This role is responsible for delivering exceptional customer service and support to our clients and government agencies through a call-center environment. The ideal candidate will possess strong communication skills, be able to work independently and as part of a team, and have experience with sales data management and record-keeping.

Key Responsibilities:

• Provide product information and sales support to customers
• Process sales orders and coordinate product delivery and installation
• Work efficiently in a fast-paced office environment

Requirements:

• High school diploma or equivalent, or 3 years of customer service experience with strong facilitation and presentation skills
• Associate Degree in business-related field is a plus
• Intermediate Microsoft Office suite proficiency
• Experience in a call-center environment is a plus
• Experience in Epicor ERP system is a plus
• Experience in Salesforce CRM is a plus

What We Offer:

Regular Full-Time position with a competitive salary and benefits package. Opportunity to work with a dynamic team and contribute to the success of our organization.

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