Customer Experience Specialist

5 days ago


Durham, North Carolina, United States Knitwell Group Full time

We are seeking a Customer Experience Specialist to bring a warm and welcoming atmosphere to our Ann Taylor store in Durham, NC. As a Sales Associate, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.

Main Responsibilities:

  • Develop deep connections with customers through empathetic listening and tailored advice
  • Maintain a visually appealing store environment
  • Work collaboratively with colleagues to achieve sales goals and provide outstanding service
  • Stay informed about company promotions and utilize technology to enhance customer engagement

Essential Qualities:

  • Sales or customer-facing experience preferred
  • Able to work varied shifts, including evenings, weekends, and holidays
  • Demonstrated ability to work effectively in a fast-paced environment
  • Proficient in operating a point-of-sale system

What We Offer:

  • Compensation: $41,600 per year
  • Discounts on merchandise from Ann Taylor and LOFT brands
  • Training and development opportunities to enhance skills
  • Pursuit of charitable initiatives benefiting local communities


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