Customer Experience Specialist

5 days ago


Durham, North Carolina, United States Urban Outfitters Full time
Role Purpose

The Sales Associate role at Urban Outfitters in Durham, North Carolina involves contributing to the store's success by providing exceptional customer experiences and promoting our brand. This position requires a strong passion for delivering outstanding customer service, along with the ability to work collaboratively with colleagues and management.

Responsibilities
  • Interact with customers, sharing product knowledge and expertise to deliver personalized assistance.
  • Work closely with peers and leadership to achieve sales targets and promote the brand.
  • Stay up-to-date with company priorities and promotions, utilizing technology to ensure a seamless shopping experience.
Requirements
  • A genuine enthusiasm for the UO brand and a commitment to delivering exceptional customer experiences.
  • Previous experience in customer-facing roles, preferably in retail, with a focus on teamwork and communication.
  • Able to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Compensation and Benefits

The starting salary for this role is $12.24 per hour, with the possibility of earning a higher range through the Sales Bonus Program. We also offer comprehensive benefits, including medical, dental, vision, paid time off, and generous employee discounts. For more information, please visit www.urbn.com/work-with-us/benefits.



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