Senior Care Coordination Nurse

2 days ago


Griffin, Georgia, United States Wellstar Health System Full time
Facility: Wellstar Health System

Job Overview

The Senior Care Coordination Nurse (RN Sr) plays a pivotal role in evaluating transitional care requirements, orchestrating care throughout the healthcare continuum, and collaborating with patients and their families to ensure comprehensive care needs are fulfilled, particularly for the most intricate cases during acute hospital admissions. This position demands substantial clinical acumen to partner with physicians and healthcare teams to facilitate optimal and efficient treatment strategies, thereby enhancing the progression of care during hospitalization and planning for post-discharge support.

Key Responsibilities Include

  • Assessing transitional care needs, clinical care progression, psychosocial evaluations, participating in patient/family care discussions, interdisciplinary rounds, and providing education to patients and families.
  • Effectively collaborating with utilization review nurses, physicians, and interdisciplinary teams to deliver a thorough assessment of patients' medical and psychosocial needs, along with any social determinants of health that may impact care.
  • Ensuring patients are on track towards their discharge goals and addressing any barriers that may arise.
  • Seeking consultations from relevant disciplines/departments to proactively identify and resolve delays, thereby expediting care and facilitating timely discharge.
  • Participating in the orientation and mentorship of new staff members as needed, guiding them in clinical progression and case reviews.
  • Other duties may be assigned as necessary.

Core Responsibilities and Essential Functions

Assessment: Initiates assessments based on preliminary screenings to evaluate patients' psychosocial risk factors and resource availability for discharge. Collaborates with financial counselors and utilization management nurses to assess insurance and coverage requirements for all payers, ensuring compliance. Works closely with patients, families, physicians, and care teams to establish and support care progression and discharge plans. Engages in regular meetings with physicians and care teams to ensure timely and effective patient management. 30%

Care Progression: Collaborates with physicians and care teams to enhance communication regarding patient care progression, ensuring timely and efficient service delivery. Proactively identifies and addresses delays or obstacles in diagnostics or treatments that could hinder discharge. Discusses medical necessity for inpatient testing that may be more suitable in an outpatient context with physicians. Actively works to eliminate discharge barriers and escalates issues to appropriate leaders for swift resolution. 20%

Disposition Planning: Oversees all aspects of discharge planning for assigned patients, implementing plans promptly and providing resources efficiently. Engages with patients and families to assess needs and develop tailored discharge plans in collaboration with physicians. Identifies and documents barriers to timely disposition and responds to referrals for post-acute needs from physicians and care teams. Participates in interdisciplinary rounds to confirm estimated discharge dates and recommend optimal care transitions. Ensures consensus on discharge plans among patients, families, physicians, care teams, and payers. Initiates post-acute referrals through departmental processes for timely transitions to the next level of care, considering cultural and religious beliefs in service provision. 20%

Documentation: Completes initial clinical and psychosocial assessments, ensuring documentation is accurate and up-to-date in medical records. Maintains clear and concise records of interactions with patients, families, physicians, and community partners related to discharge plans. Tracks avoidable days and reports trends leading to undesirable outcomes. 10%

Precepting/Mentoring: Assists leadership in mentoring new hires as needed, guiding less experienced staff in navigating challenging situations while supporting patients and families through the continuum of care. Serves as a preceptor and mentor for student interns. 10%

Professional Development and Initiative: Completes all required competency assessments, mandatory education, and population-specific training. Supports departmental goals that contribute to the overall success of the organization. 10%

Required Minimum Education

Bachelor's Degree in Nursing from an accredited institution is required.

Required Minimum License(s) and Certification(s)

All certifications must be obtained upon hire unless otherwise specified.
  • Registered Nurse (Single State) or RN - Multi-state Compact
  • Basic Life Support (BLS) - Instructor
  • Accredited Case Manager or Certified Case Manager

Additional License(s) and Certification(s)

Required Minimum Experience:

Minimum of 3 years of experience as a staff nurse in an acute care hospital setting is required.

Minimum of 2 years of experience as a case manager in a hospital or payer-based model, demonstrating expertise in case management competencies to guide the care team through complex discussions is required.

Required Minimum Skills

Exceptional written and verbal communication skills.

Must exhibit maturity, self-confidence, objectivity, and a positive demeanor.

Self-directed with the ability to perform well under pressure, adapt to change, and thrive in a fast-paced environment.

Strong assessment, interviewing, organizational, and problem-solving capabilities.

Knowledge of local, state, and federal regulations is required.

Familiarity with community and state-wide resources and programs.

Ability to collaborate effectively with physicians, care team members, and patients/families throughout the continuum of care.

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