Services Solutions Engineer
2 weeks ago
McNaughton-McKay Electric Company is seeking a highly skilled Services Solutions Engineer to join our team. As a key member of our sales and service team, you will be responsible for promoting and managing Rockwell Automation Services to address customer needs in preventative maintenance, personnel training, and asset management.
Key Responsibilities:- Pre-Sale Responsibilities:
- Develop an annual business plan to analyze local service market opportunities, identify strategic customers, and establish services sales goals.
- Collaborate with Mc-Mc Engineering, Operations, and Sales resources to promote the portfolio of services.
- Work with sales to identify and qualify strategic target accounts to grow the business segment.
- Travel with sales to promote productivity enhancement services at identified target accounts.
- Post-Sale Responsibilities:
- Monitor customer satisfaction and the performance of aftermarket services rendered by Mc-Mc/RA Services.
- Develop working relationships with RA Services to coordinate the supply of aftermarket services for the support of product, system, and solution sales.
- Work with vendors to develop and maintain a quality customer-training program.
- Document sales growth in assigned products and services in identified target accounts.
- Bachelor of Science degree in Engineering (four-year degree)
- Minimum of 3 years' experience in related sales, services, and solutions is preferred
- Manufacturing/Plant Experience or service contract understanding
- Understanding of product technologies as it pertains to aftermarket services
- Commercial skills in working with vendors and customers on service and support issues
- Proven analytical, organizational, and communication skills
Salary and Benefits: This role is a salary + commission structure. Base salary range $70,000-90,000 does not include commission earnings. Commission earnings are based on actual sales.
Equal Opportunity Employer: McNaughton-McKay Electric Company is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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