Customer Service Ambassador

4 weeks ago


Frisco, Texas, United States David's Bridal Full time
{"Job Title": "Customer Service Representative", "Job Description": "Deliver Exceptional Customer Experiences

As a Customer Service Representative at David's Bridal, you will be the face of our brand, providing personalized support to our customers and ensuring their wedding day dreams come true.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to ensure a seamless customer experience, from initial consultation to final sale.
  • Maintain a thorough knowledge of our products and services, including alterations and personalization options.
  • Process transactions accurately and efficiently, ensuring a positive cash wrap experience for our customers.
  • Support visual merchandising and sales promotions, maintaining a visually appealing store environment.
Requirements:
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for extended periods.
Benefits:
  • Competitive hourly pay rate: $13.50
  • Team bonus and rewards program
  • Generous team member discount
  • Dayforce Wallet: get paid early
  • 401K program and supplemental insurances

At David's Bridal, we're committed to creating a workplace that values diversity, equity, and inclusion. We believe that every individual deserves to feel seen, heard, and valued, and we're dedicated to building a team that reflects the diversity of our customers.

", "Language Code": "en-US"}

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