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Customer Service Ambassador

3 months ago

Frisco, Texas, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and promoting our products and services.

Key Responsibilities:
  • Customer Interaction: Welcome and engage with customers, providing personalized support and resolving issues in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on our products, services, and promotions, and effectively communicate this information to customers.
  • Inventory Management: Assist with inventory management, including processing orders, receiving, and maintaining first-quality standards for all merchandise.
  • Cash Wrap Operations: Process transactions accurately, handle customer payments, and maintain a clean and organized cash wrap area.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, support visual merchandising, and maintain a positive store environment.
Requirements:
  • Education: High school diploma or equivalent degree.
  • Experience: 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
Benefits:
  • Competitive Pay: $13.50 per hour.
  • Team Bonus: Earn a bonus for meeting sales targets.
  • Benefits Package: Includes vision care, supplemental insurances, 401K program, and more.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we encourage you to apply.