Cafe Operations Manager

5 days ago


Fort Myers, Florida, United States Cheong Su Full time
Cheong Su Cafe Manager Job Description

We are seeking a highly motivated and experienced Cafe Operations Manager to lead our team at Cheong Su, a traditional Korean-style cafe in the heart of Fort Lee, NJ. As a key member of our leadership team, you will be responsible for overseeing daily operations, ensuring excellent customer service, maintaining high-quality standards, and fostering a positive work environment.

About the Role:

  • Lead and motivate our cafe staff to deliver exceptional customer service and maintain high standards of quality.
  • Ensure customers have a positive, welcoming experience from the moment they walk in the door.
  • Oversee daily operations, including opening/closing procedures, inventory management, and ensuring smooth cafe operations.
  • Create and manage employee schedules to ensure adequate staffing during busy hours while controlling labor costs.
  • Track inventory levels and order supplies, ingredients, and equipment as needed, ensuring the cafe is always well-stocked.
  • Monitor daily sales, cash handling, and expenses to ensure profitability.
  • Evaluate and implement strategies to improve cafe performance and customer satisfaction.

Requirements:

  • Proven experience in a managerial or supervisory role in a cafe, restaurant, or hospitality setting (3+ years preferred).
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent customer service and communication skills.
  • Solid understanding of cafe operations, inventory management, and financials.
  • Ability to work well under pressure in a fast-paced environment.
  • Strong problem-solving skills and ability to handle difficult situations with tact and professionalism.

What We Offer:

  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • Opportunities for professional growth and development in a dynamic and fast-paced environment.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • A fun and supportive work environment with a passionate team dedicated to delivering exceptional customer experiences.

About Cheong Su:

Cheong Su is a traditional Korean-style cafe located in Fort Lee, NJ, serving a wide variety of coffee drinks, teas, and Korean-inspired pastries and desserts. Our cafe offers a unique and welcoming atmosphere, perfect for relaxing and enjoying good food and drink with friends and family.

Contact Information:

Please visit our website at https://culinaryagents.com/entities/828535-cheong-su for more information about our cafe and available job opportunities.



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