Facility Operations Manager
3 weeks ago
We are seeking a highly skilled and organized Facility Operations Manager to join our team at National Express Wash in Michigan. This is an exciting opportunity for someone who is passionate about operational excellence, leadership, and customer satisfaction.
About the Role:
- As a Facility Operations Manager, you will be responsible for overseeing daily operations, managing staff, and ensuring that all procedures are followed.
- You will also support the management team in maintaining a clean and safe environment, handling customer interactions, and providing exceptional customer service.
- The estimated salary for this role is $50,000 - $60,000 per year, depending on experience.
Responsibilities:
- Open or close the car wash facility according to established procedures, ensuring security and readiness for operation.
- Conduct daily facility inspections to ensure cleanliness, safety, and proper functioning of equipment.
- Learnto provide hands-on mechanical support and basic troubleshooting for car wash equipment to ensure quick resolution of issues.
- Deliver exceptional customer service, addressing any inquiries, complaints, or issues in a professional and courteous manner.
Requirements:
- High school diploma or equivalent; additional education or training in management or customer service is a plus.
- Desire to develop leadership skills with the ability to manage and motivate a team.
- Strong customer service skills and the ability to handle difficult situations with professionalism.
- Brief career summary and equal employment opportunity information included within benefits section below.
Benefits:
- Full Comprehensive Benefits including health insurance, 401K retirement savings plan, paid time off, and more.
- Tuition Reimbursement available for employees pursuing higher education degrees.
- Pet Insurance provided as part of our comprehensive employee benefits package.
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