Finance and Billing Operations Manager
2 weeks ago
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $70,000 - $80,000
Position Overview
Reporting to the Senior Director of Finance and Budget Management, the Finance and Billing Operations Manager is tasked with overseeing and strategizing the billing functions for the School of Professional Studies. This role involves refining and disseminating policies and procedures while optimizing efficient billing operations across diverse programs and business units. The position is highly visible and demands a strong leader capable of prioritizing, planning, and managing the School's billing processes in close collaboration with the University's Student Financial Services. The Manager will also engage in financial reporting and management, ensuring compliance with University policies and the Arts & Sciences framework.
Key Responsibilities
Management of Student Account Billing Processes
- Guarantee precise and prompt billing by:
- Conducting audits of sample bills from Central Student Financial Services each term to ensure accurate assessment of tuition rates and fees.
- Working with Central Student Financial Services to define, document, and implement processes related to billing program codes, SIS codes, and appropriate chart strings.
- Collaborating with the Instructional Support team to establish processes for setting up course fees.
- Providing guidance to students and internal stakeholders, including the Admissions team and Advisors, on approved payment methods.
- Oversee the School's tuition and fees process by:
- Leading the annual tuition and fees update, preparing schedules and notes for submission to the Office of Management and Budget for Board of Trustees meetings.
- Collaborating with various teams to ensure the accuracy of the School's tuition and fee webpages.
- Auditing billing program codes to confirm correct chart strings and SIS codes.
- Ensure accurate processing of tuition deposits and billing by:
- Preparing journals for tuition deposits, employee dependent discounts, and deposit forfeitures as provided by the Planning and Analytics team.
- Auditing transaction files from Admissions and reconciling discrepancies between systems each term.
- Managing relationships with Central Finance offices and Merchant Services to ensure accuracy of MIDs, chart strings, BRS codes, and SIS codes.
- Verify accuracy of student deposit payments by:
- Completing monthly and annual reconciliations of credit card MID reports associated with tuition deposits and application fees.
- Directing funds from the Central Controller's Office for accurate billing upon receipt of wire transfers.
- Auditing and reconciling clearing account transactions, including wire transfer payments against student bills.
Financial Analysis
- Prepare monthly financial reports for assigned programs or departments and assist in the consolidation and analysis of these reports.
- Assist in creating budget templates for departments and programs to meet annual budget deadlines.
- Support the entry of approved budgets into the University's financial system using the Budget Tool and perform quarterly updates.
Additional duties and projects may be assigned as needed.
Minimum Qualifications
- Bachelor's degree and/or equivalent related experience required.
- At least 2 years of relevant experience.
- A resume and cover letter detailing salary requirements must be submitted for this position.
Preferred Qualifications
- Bachelor's degree or equivalent in Math, Accounting, Engineering, or a Financial discipline preferred, with additional coursework or training related to business processes.
- Three to five years of experience in finance, accounting, or analytical roles.
- Experience with Student Information Systems (SIS), Oracle/PeopleSoft, or similar financial systems preferred.
- Advanced degree is desirable.
Other Requirements
- Advanced proficiency in the Microsoft Office Suite.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent managerial and organizational abilities.
- Ability to work collaboratively within a team and independently with minimal direction.
- Exceptional written and verbal communication skills.
- Proven ability to enhance process efficiencies and resolve issues.
- Client service-oriented mindset.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to hiring qualified local residents.
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