Front Desk Representative

1 month ago


New York, New York, United States Aimbridge Hospitality Full time

Aimbridge Hospitality

**Job Summary:**
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.

**Key Responsibilities:**

* Greet and welcome guests approaching the Front Desk
* Maintain proper operation of the telephone switchboard
* Handle requests for information, mail, and messages
* Answer guest inquiries about hotel service facilities and hours of operation
* Handle check-ins and check-outs
* Deliver guest items and amenities

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and conflict resolution skills
* Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity



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