Client Liaison

1 week ago


East Brunswick, New Jersey, United States JUNTA DE ACCION PUERTORRIQUENA INC Full time
About the Role

We are seeking a highly skilled and dedicated Client Liaison to join our team at JUNTA DE ACCION PUERTORRIQUENA INC. As a Client Liaison, you will play a critical role in providing exceptional customer service to our clients, ensuring that they receive the support and resources they need to achieve their goals.

Key Responsibilities
  • Client Service: Provide excellent customer service to each and every client, responding to their inquiries and concerns in a timely and professional manner.
  • Communication: Communicate effectively with clients, staff, and vendors, both verbally and in writing, to ensure that all parties are informed and engaged.
  • Problem-Solving: Identify and resolve client complaints and issues in a fair and timely manner, working collaboratively with team members and management as needed.
  • Administrative Support: Provide administrative support to the Service Access Center, including maintaining client records, processing applications, and performing other tasks as assigned.
  • Community Engagement: Participate in community events, advocacy efforts, and other activities that promote the mission and values of JUNTA DE ACCION PUERTORRIQUENA INC.
Requirements
  • Education: Associate's degree in Administrative or Secretarial Science, or equivalent experience in a non-profit or fast-paced environment.
  • Language: Bilingual (Fluent in English and Spanish) required.
  • Skills: Excellent verbal and interpersonal skills, good written communication skills, and working knowledge of office equipment and software.
What We Offer
  • Competitive Compensation: Pay is based on a pre-established range and is commensurate with experience.
  • Benefits: Generous benefits package, including paid employee health and dental insurance, voluntary vision and retirement plans, paid time off, and holidays.

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