Housekeeping Lead

6 days ago


Chicago, Illinois, United States Courtyard Midway Full time

Job Summary:

A Housekeeping Lead at Courtyard Midway Airport will perform a variety of duties to ensure the cleanliness and attractiveness of guest rooms, hallways, and public areas. This role is responsible for maintaining high standards of cleanliness, serving as a primary point of contact for questions, and being assigned special projects. In addition to these responsibilities, the Housekeeping Lead will be responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking carts with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities:

  • QUALIFICATIONS:
    • High School diploma or equivalent and/or experience in a hotel or a related field is preferred.
    • Supervisory and/or leadership experience is desirable.
    • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must work well in stressful high-pressure situations.
  • JOB RESPONSIBILITIES:
    • Approach all encounters with guests and employees in a friendly service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Thoroughly clean and restock the required number of guest rooms per shift.
    • Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
    • Remove all trash and dirty linen from guest rooms.
    • May assist with inspecting rooms and/or providing oversight of room attendant duties as requested.
    • Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details:

Courtyard Midway Airport is a hotel located in Bedford Park, Illinois, near Chicago/Midway Airport and 10 miles from downtown Chicago. The hotel offers a free 24-hour shuttle service and a restaurant.

Room Amenities:

Rooms at Courtyard Midway Airport include a flat-screen TV, work desk, and coffee maker.

Hotel Amenities:

The hotel features an indoor swimming pool and a hot tub. Guests can also work out at the gym, which offers cardio equipment and free weights.

Company Overview:

Courtyard Midway Airport is part of Aimbridge Hospitality, a global leader in third-party hotel management. Our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.

Benefits:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


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