Diagnostics Learning and Enablement Manager

2 weeks ago


Parsippany, New Jersey, United States Zoetis Full time

About the Role:

The Diagnostics Learning and Enablement Manager will be an integral member of the Learning & Development (L&D) team at Zoetis. This position will serve the US learning needs of our Diagnostics & Reference Lab Business Unit. The expectation is for this manager to develop strong working business unit relationships, working collaboratively with partners to support their marketing, territory, and business strategies via effective learning program development.

Key Responsibilities:

  • Develop strong working relationships with Sales Leaders to ensure that learning programs are appropriate to business needs.
  • Coordinate and facilitate engaging workshop sessions in both live and virtual settings.
  • Work closely with stakeholders to understand key business strategies and develop materials focused on defined learning objectives that drive business objectives.
  • Evaluate and provide guidance on learning programs.
  • Provide facilitation of content workshops both in-person and online.
  • Deliver positive and constructive feedback in the learning environment with examples that motivate and inspire.
  • Coordinate and support new product and sales tools rollouts as needed.
  • Create, maintain, and evolve related curricula based on business needs.
  • Influence and collaborate with cross-functional Commercial stakeholders to share best practices and partner solutions.
  • Measure and report out on the business impact of learning programs.
  • Skills training for ABM's and Strategic Growth Managers focused on coaching within Diagnostics portfolio, Animal Health industry, and capital equipment selling.
  • Participate in Manager Meetings, National Sales Meetings, and regional sales events to create and deliver content that enhances skills to drive business results.
  • Mentor and Coach role leaders to enhance their leadership skills and performance.

Requirements:

  • College Degree (BS, BA, or related degree); master's degree preferred.
  • Candidate should have minimum 4-6 years of successful sales experience in animal health or human pharmaceuticals.
  • Candidate has demonstrated experience in mentoring team members and effectively influencing stakeholders at various organizational levels, including those above their current role.
  • Must be able to interact with team members and stakeholders in a problem-solving, constructive manner.
  • Ability to think strategically/creatively and juggle multiple assignments in a deadline-driven environment with the flexibility & adaptability to change priorities as needed.
  • Excellent communication skills (written and verbal).
  • Engaging presentation skills in virtual and live settings.
  • Ability to collaborate, adapt, and follow up; solutions-oriented.

Technical Skills Requirements:

  • Strong Microsoft Office (Word, Excel, SharePoint) skills required.
  • Strong Zoom skills; breakout rooms and engagement techniques.
  • Highly organized and exceptional detail-orientation.
  • Ability to coordinate complex and interrelated projects.
  • Strong sense of urgency and desire to achieve objectives.
  • Above-average communication and interpersonal skills.
  • Travel to events such as National Sales Meeting, Regional Events, and in-classroom training resulting in up to 40% Travel depending on work location.


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