Automotive Claims Support Specialist
1 week ago
Join Safe-Guard Products International LLC, a leading provider of protection products and solutions in the automotive finance and insurance industry, as an Automotive Claims Support Specialist. In this role, you will be responsible for providing support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues.
Job Responsibilities:- Handle claims-related calls per work schedule, performing within defined metrics.
- Order an inspection when a claim exceeds a certain amount or possible fraud is suspected.
- Follow proper claims procedures as outlined in training and feedback provided by QA or Supervisor.
- Master understanding of clients, agents, and contract terms and conditions.
- Understand exceptions based on dealership, agent, or client as noted in the system.
- Support other team members in assisting customers when situations require involvement.
- Escalate "Hot Issues" to team lead, supervisor, or managers when unable to resolve satisfactorily.
- Notify Supervisor of any claims in which possible fraud is suspected.
- Participate in all training as required to perform the duties of the role.
- Take initiative to resolve an issue rather than allowing it to continue.
- Perform other related duties as required and/or assigned.
- High School Diploma or equivalent.
- Minimum of three years of experience within the Automotive Service Industry required.
- Must have strong computer skills and the ability to troubleshoot and service policy issues.
- Must be proficient in Windows and MS-Office Products.
- Strong analytical and problem-solving skills. Superior verbal/written skills and communications skills.
- Good punctuation, spelling, mathematical, grammar, and attention to detail.
- Strong interpersonal skills essential.
- Ability to exercise sound judgment when interacting with customers.
- Must be authorized to work in the U.S.
- Must be able to successfully pass a background check.
- Bilingual with the ability to read, write, and speak both English and French in a business setting.
- Experience in customer service, insurance claims, or call/claims center environment.
- College degree.
- Medical, Dental, and Vision Insurance.
- Flexible Spending Account.
- Health Savings Account.
- 401(k) Plan with Company Match.
- Company-paid Short-Term and Long-Term Disability.
- Company-paid Life Insurance.
- Paid Holidays and Vacation.
- Employee Referral Program.
- Employee Assistance Program.
- Wellness Programs.
- Paid Community Service Opportunities.
- Tuition Reimbursement.
- Ongoing Training & Personal Development.
- And More.
-
Automotive Claims Support Specialist
4 weeks ago
Greenville, South Carolina, United States Sanford Rose Lake Lanier Islands Full timeSanford Rose Lake Lanier Islands is seeking an Automotive Claims Support Specialist. This role diverges from the conventional Service Writer position. We are looking for current and former Service Advisors or Automotive Technicians who aspire to elevate their careers within a professional office setting. If you have a passion for utilizing your automotive...
-
Claims Support Associate
4 weeks ago
Greenville, South Carolina, United States Safe-Guard Products International, LLC Full timeJob Title: Claims Support Associate Location: Onsite position FLSA: Non-exempt Position Overview: The Claims Support Associate plays a crucial role in assisting agents, clients, and customers by processing claims, providing updates on claim statuses, and addressing or escalating customer inquiries. This role requires meticulous documentation, adherence to...
-
Automotive Parts Sales Specialist
1 month ago
Greenville, South Carolina, United States Sonic Automotive Full timePosition Overview:The Automotive Parts Sales Specialist is responsible for providing exceptional service to customers by assisting them in selecting the necessary components for their vehicles. This role involves engaging with customers both in-person and over the phone to ensure they receive the right parts for their needs.Key Responsibilities:Support...
-
Claims Support Specialist
1 week ago
Greenville, North Carolina, United States TRILLIUM HEALTH RESOURCES Full timeJob Title: Support Specialist for ClaimsAbout the Role:We are seeking a highly organized and detail-oriented Support Specialist for Claims to join our Claims Department at Trillium Health Resources. As a key member of our team, you will provide administrative support to our Claims Director and Managers, ensuring the smooth operation of our claims...
-
Claims Support Specialist
2 weeks ago
Greenville, South Carolina, United States Canal Insurance Full timeAbout Canal InsuranceWe are a leading insurance company specializing in commercial trucking and specialty transportation operations. Our company was founded in 1939 and is headquartered in Greenville, South Carolina.Job Summary:The Claims Customer Support Representative position is responsible for assisting and supporting claim adjusters and managers by...
-
Automotive Parts Specialist
1 month ago
Greenville, South Carolina, United States Pogue Automotive Group Full timePogue Automotive Group is in search of a Skilled Automotive Parts Specialist.At Pogue Group, our mission is to cultivate lasting relationships with our customers.We are committed to providing the exceptional service and value that our community has come to rely on throughout the years.Prior experience is essential.Key ResponsibilitiesManage the entire parts...
-
Automotive Repair Specialist
2 weeks ago
Greenville, South Carolina, United States Asbury Automotive Group Full timeAbout Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.Job SummaryWe are seeking a skilled Master Technician to join our team at Asbury Automotive Group. As a Master Technician, you...
-
Junior Liability Claims Specialist
1 month ago
Greenville, South Carolina, United States Canal Insurance Full timeJunior Liability Claims SpecialistJob Category: Claims Requisition Number: ASSOC001183Position OverviewAbout Canal InsuranceCanal Insurance Company is a leader in providing insurance solutions tailored for commercial trucking and specialized transportation sectors. Established in 1939 and headquartered in Greenville, South Carolina, we pride ourselves on...
-
Automotive Sales Specialist
1 month ago
Greenville, South Carolina, United States Greenville Chrysler Dodge Jeep RAM Full timeJob OverviewPOSITION: AUTOMOTIVE SALES SPECIALISTCOMPENSATION POTENTIAL: +/- $100K ANNUALLYAre you prepared to elevate your career in automotive sales? Now is an excellent opportunity to become part of a distinguished team of sales professionals. Greenville Chrysler Dodge Jeep Ram has established a strong presence in the automotive market, focusing on...
-
Automotive Repair Specialist
3 weeks ago
Greenville, South Carolina, United States First Class HALT Full timeJob SummaryWe are seeking a skilled Automotive Repair Specialist to join our team at First Class HALT. As a key member of our service department, you will be responsible for performing diagnostic services and repairs on Honda, Acura, Lexus, and Toyota vehicles.Key ResponsibilitiesDiagnostic Services: Utilize advanced diagnostic equipment to identify and...
-
Automotive Technician
2 weeks ago
Greenville, South Carolina, United States Asbury Automotive Group Full timeAbout Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.Job SummaryWe are seeking a skilled and energetic Quick Lube Technician to join our team. As a Quick Lube Technician, you will be...
-
Automotive Lube Technician
4 days ago
Greenville, South Carolina, United States Asbury Automotive Group Full timeAbout Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members. Our culture is grounded in our North Star and Compass, and powered by our DRIVE values, which focus on becoming the Most Guest...
-
Automotive Lube Technician
2 weeks ago
Greenville, South Carolina, United States Asbury Automotive Group Full timeAbout Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members.Job SummaryWe are seeking a skilled Quick Lube Technician to join our team at Greenville Toyota. As a Quick Lube Technician, you...
-
Retail Parts Consultant
1 month ago
Greenville, South Carolina, United States Sonic Automotive Full timePosition Overview:The Automotive Parts Sales Specialist is responsible for providing exceptional service to customers by assisting them in selecting the appropriate parts for their vehicles. This role involves engaging with customers over the counter, via phone, and through direct interaction in the shop.Key Responsibilities:Guide customers in identifying...
-
Claims Adjuster Specialist
2 weeks ago
Greenville, South Carolina, United States Canal Insurance Full timeAbout Canal InsuranceCanal Insurance Company specializes in providing insurance solutions for commercial trucking and specialty transportation operations. With a rich history dating back to 1939, we have established ourselves as a leading provider of insurance services in Greenville, South Carolina.Our CultureWe recognize that our success is built on the...
-
Automotive Collections Specialist
1 month ago
Greenville, South Carolina, United States Global Lending Services LLC Full timeOverview: At Global Lending Services LLC, we recognize that access to affordable and dependable transportation is vital for maintaining productive personal and professional lives. Our commitment over the past decade has been to enhance the credit landscape, allowing more individuals to secure affordable auto financing options. About Us: With a track record...
-
Commercial Liability Claims Specialist
2 weeks ago
Greenville, South Carolina, United States Canal Insurance Full timePosition Title: Liability Claims AdjusterJob Category: ClaimsJob Overview:Canal Insurance Company, established in 1939, is a leader in providing insurance solutions tailored for commercial trucking and specialized transportation sectors. Our commitment to fostering a positive workplace culture is integral to our success, as we value the dedication and hard...
-
Commercial Liability Claims Specialist
1 month ago
Greenville, South Carolina, United States Canal Insurance Full timePosition Title: Liability Claims AdjusterJob Category: ClaimsJob Overview:About Canal Insurance:Canal Insurance Company is a leader in providing insurance solutions tailored for commercial trucking and specialized transportation sectors. Established in 1939 and headquartered in Greenville, South Carolina, we attribute our success to the commitment and...
-
Commercial Liability Claims Specialist
1 month ago
Greenville, South Carolina, United States Canal Insurance Full timeLiability Claims AdjusterJob Category: Claims Requisition Number: LIABI01139Position OverviewAbout Canal InsuranceCanal Insurance Company is a leader in providing insurance solutions tailored for commercial trucking and specialized transportation sectors. Established in 1939 and headquartered in Greenville, South Carolina, we pride ourselves on our dedicated...
-
Commercial Liability Claims Specialist
1 month ago
Greenville, South Carolina, United States Canal Insurance Full timeAbout Canal Insurance Canal Insurance Company is a leader in providing insurance solutions tailored for commercial trucking and specialized transportation sectors. Established in 1939, we are committed to fostering a work environment that promotes employee satisfaction and productivity. Position Overview: Liability Claims AdjusterRole Summary: The Liability...