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Automotive Collections Specialist
2 months ago
Overview: At Global Lending Services LLC, we recognize that access to affordable and dependable transportation is vital for maintaining productive personal and professional lives. Our commitment over the past decade has been to enhance the credit landscape, allowing more individuals to secure affordable auto financing options.
About Us: With a track record of assisting over half a million families, GLS has been acknowledged by Inc 5000 as one of the fastest-growing private enterprises in the United States.
What We Offer:
• Competitive base salary along with performance-based bonuses, tailored to your role.
• Comprehensive medical, dental, vision, and telemedicine benefits, including supplemental insurance options and both long-term and short-term disability coverage.
• 401K plan with employer matching and immediate vesting.
• Generous Paid Time Off (PTO) and paid holidays to promote a healthy work-life balance.
• Tuition reimbursement programs to support your educational aspirations.
• A business casual work environment that fosters comfort and productivity.
Your Role:
As an Automotive Collections Specialist, your primary responsibility will be to effectively manage account delinquencies through positive engagement with customers.
Key Responsibilities:
• Oversee a portfolio of accounts, focusing on minimizing risk by actively pursuing collections of automotive loans.
• Assist customers by providing tailored solutions aimed at negotiating immediate payments or establishing payment agreements with specific dates and amounts.
• Conduct loss control measures, including collections, insurance, and repossession activities.
• Perform investigative tasks to ascertain the location of customers and/or collateral through database inquiries and system records.
• Document all interactions and outcomes accurately and professionally within our systems.
Qualifications:
• Proficient in computer applications, with a solid understanding of internet and standard business software such as Microsoft Office; quick adaptability to new applications is essential.
• Typical working hours are Monday through Saturday, from 8:00 am to 8:00 pm, including one evening shift per week and every fourth Saturday until noon.
• Ability to maintain close visual acuity for tasks such as data analysis, computer terminal usage, and documentation. Travel is not a requirement for this position.
