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Customer Service Associate 1
2 months ago
Position Overview:
As a Client Support Representative 1 at The Principal Financial Group, you will be responsible for addressing customer inquiries related to their dental insurance policies.
Key Responsibilities:
- Manage customer questions regarding their dental insurance plans.
- Provide accurate information about effective dates and account details.
- Assist clients in understanding their coverage options and benefits.
Skills and Qualifications:
- Strong communication skills to effectively assist customers.
- Ability to handle inquiries with professionalism and empathy.
- Familiarity with dental insurance products is a plus.
