Customer Service Associate

5 days ago


Des Moines, Iowa, United States Family Dollar Full time
Customer Service Representative Role at Family Dollar

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Greet customers and assist them with the selection of merchandise, ensuring they find the products they need.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store policies, merchandise, and services, providing clear and concise information to customers.
  • Work collaboratively with other team members to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities simultaneously.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.


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