Customer Service Branch Associate

18 hours ago


Des Moines, Iowa, United States The Sherwin-Williams Company Full time
Job Summary

The Branch Associate is a key member of our team, responsible for delivering exceptional customer service and ensuring the smooth operation of our branch. As a Branch Associate, you will be the face of our company, interacting with customers, processing transactions, and providing support to our team.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Order Preparation: Prepare orders for delivery or pickup, ensuring accuracy and efficiency.
  • Inventory Management: Maintain accurate inventory levels, ensuring that products are available for customers.
  • Warehouse Operations: Assist with warehouse operations, including loading and unloading products, and maintaining a clean and safe working environment.
  • Communication: Communicate effectively with customers, colleagues, and management, ensuring seamless communication and collaboration.
Requirements
  • Age: Must be at least 18 years old.
  • Driver's License: Must have a valid, unrestricted driver's license.
  • Physical Ability: Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Work Schedule: Must be willing to work all scheduled hours, with or without reasonable accommodation.
Preferred Qualifications
  • Education: High school diploma or equivalent.
  • Experience: At least one year of experience in customer service, retail, or sales, and one year of experience using material handling equipment.

The Sherwin-Williams Company is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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