Fertility Clinic Operations Coordinator

2 weeks ago


Highland Park, Illinois, United States Northwestern Medicine Full time
Job Summary

The Pre-Service Specialist plays a vital role in ensuring seamless patient experiences at the Highland Park location. This full-time position requires a strong commitment to delivering exceptional customer service and operational excellence.

Key Responsibilities
  • Develop and maintain a deep understanding of clinic operations and patient needs
  • Collaborate with cross-functional teams to resolve patient concerns and improve service delivery
  • Provide timely and accurate information to patients and stakeholders
  • Contribute to the development and implementation of process improvements
Requirements
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in customer service, operations, or a related field

Northwestern Medicine is a leader in patient-centered care, and we're committed to delivering exceptional experiences for our patients and staff. If you're passionate about making a difference in healthcare, we encourage you to apply for this exciting opportunity.



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