Customer Service Liaison
3 weeks ago
FRESH POND PHYSICAL THERAPY PC is a thriving clinic dedicated to providing top-notch physical therapy services to our community. We are seeking a highly skilled and motivated Front Desk Representative to join our team.
Job Description:
In this role, you will be responsible for providing an exceptional customer experience to our patients. This includes greeting patients as they arrive, answering insurance phone calls, and scheduling appointments. You will also assist patients with paperwork, maintain a clean and inviting environment, and provide general patient services.
We offer a competitive salary of $45,000 - $55,000 per year, based on experience. If you have a strong work ethic, excellent communication skills, and a positive attitude, we encourage you to apply.
Responsibilities:
- Greet patients as they arrive and provide an exceptional customer experience
- Answer insurance phone calls and schedule appointments
- Assist patients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general patient services and attend to the needs of patients throughout their services
- One or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
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