Resident Liaison
4 days ago
About Us: Monarch Communities is a leading provider of senior living services. We take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work.
Job Description: As a Resident Liaison, you will play a critical role in providing exceptional customer service and supporting the business operations of our community. Your primary responsibilities will include:
- Providing a positive first impression to all who enter the community
- Receiving and processing mail for the community
- Maintaining and updating log of emergency phone numbers and resident emergency face sheets
- Monitoring security alarms, resident emergency call system, and front door security
- Ordering and maintaining appropriate office supplies
- Assisting the Business Operations Director in administrative tasks as assigned
- Participating in and attending all in-service training as scheduled
- Ensuring compliance with all Federal, State, and local regulations, as well as community policies and procedures
Requirements:
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Estimated Salary: $25,000 - $35,000 per year
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