Retail Customer Service Representative

3 days ago


Jackson Heights, New York, United States Carter's Full time
Join Our Team as a Retail Customer Service Representative

We are seeking a skilled Retail Customer Service Representative to join our team at Carters. As a key member of our sales team, you will provide exceptional customer service and support in a fast-paced retail environment.

About Our Job:

This role involves working with customers to understand their needs and provide them with the right products and solutions. You will be responsible for maintaining a high level of customer satisfaction and ensuring that customers leave the store feeling valued and satisfied.

Key Responsibilities:
  • Welcome customers and provide them with a warm and welcoming experience.
  • Assist customers with product selection and provide information about our products.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Process transactions and handle returns and exchanges.
  • Maintain a clean and organized store environment.
What We Offer:
  • A competitive hourly rate ranging from $16.00 - $18.25 per hour based on experience and location.
  • A comprehensive training program to help you develop your skills and advance in your career.
  • A supportive and inclusive work environment.
  • Ongoing opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.



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