Customer Service Advocate

7 days ago


Jackson Heights, New York, United States beBee Professionals Full time $30,000 - $45,000
Overview

In a fast-paced environment, beBee Professionals seeks an experienced Customer Service Advocate to provide exceptional support to customers. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask and manage time efficiently.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat in a professional and empathetic manner.
  • Resolve customer complaints by providing accurate information and solutions.
  • Maintain accurate customer records and track interactions.
  • Collaborate with other departments to ensure seamless customer experience.
Required Skills and Qualifications
  • High school diploma or equivalent is required.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and problem-solving skills are essential for success in this role.
  • Able to work in a dynamic environment and adapt to changing situations.
  • Familiarity with customer service software and technology is necessary.
Benefits Package
  • Competitive salary ($60,000 - $70,000 per year)
  • Comprehensive health, dental, and vision insurance coverage.
  • Paid time off and flexible working hours.
  • Opportunities for career growth and professional development.
  • Supportive and dynamic work environment that encourages teamwork and collaboration.


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