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Service Specialist

2 months ago

New Bern, North Carolina, United States Duke Energy Full time
About the Role

At Duke Energy, we're committed to making a difference in people's lives. As a Service Specialist - Natural Gas Maintenance, you'll play a critical role in ensuring the safe and efficient maintenance of our natural gas facilities and equipment.

Key Responsibilities
  • Perform meter turn-ons and turn-offs
  • Deliver disconnect notifications to customers
  • Read customer meters
  • Install meters and meter sets, including industrial meters
  • Light pilots, test, and inspect appliances and gas equipment to ensure proper operation
  • Perform farm tap maintenance
  • Remove meters
  • Respond to high bill requests by performing dial tests, appliance, and filter checks
  • Meet with customers regarding line relocates
  • Change out meters related to the sample testing program
  • Repair water heaters, appliances, etc. (Install if licensed)
  • Monitor for meter tampering; ensure meters are securely installed
  • Monitor atmospheric corrosion and paint as needed
  • Locate gas lines
  • Inspect/maintain farm tap stations
  • First Responder to emergency/leak calls; evaluate and grade leaks
  • Assist in training service apprentices
  • Assist O&M group with line repairs
  • May perform leak surveys
  • Assist other departments as needed
  • Clear pipelines
  • Repair/install temporary clamps on steel risers
  • Repair damaged 1⁄2" and 3⁄4" plastic services
  • Bar test to evaluate and grade underground gas leaks
  • Prepare unregulated estimates and maintain computer record keeping
Requirements
  • High School/GED degree
  • Associates degree (desired)
  • 3 years related work experience (desired)
  • Fuel Piping Contracting and/or Licensed Electrical Contractor and/or HVAC and PLUMBING (desired)
  • Possess and maintain a valid driver's license
  • Additional Preferred Qualifications: Skill 50 Tech, demonstrated mechanical aptitude, basic computer knowledge working in a Windows environment, demonstrated effective communication (verbal and written) and interpersonal skills, safety awareness
Working Conditions

This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.

The position requires working outdoors in adverse weather conditions, with a flexible work schedule, lifting up to 75 lbs., frequent bending, stooping, standing, crawling, digging, climbing, and working on uneven terrain with heavy vegetation.

The position also requires manual dexterity (hand/eye coordination), keen eyesight, good hearing, and a good sense of smell.

Perform on-call duty as scheduled/assigned, with weekend and evening work as required, and subject to overtime and some rotating shifts.

Must reside in the Resource Center service area, with some Resource Centers requiring residing in certain counties within the Resource Centers.