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Enrollment Services Consultant

2 months ago


Las Cruces, New Mexico, United States New Mexico State University Full time

Position Title: Dual Credit Advisor

Employee Classification: Admissions Advisor, University

College/Division: Student Success & Enrollment Management

Department: Undergraduate Admissions & Orientation

Internal or External Search:
External - Open to all applicants

Location:
Las Cruces

Target Hourly/Salary Rate: Minimum $43,908.80, Commensurate with qualifications & experience.

Appointment Full-time Equivalency: 1.0

Exempt or Non-Exempt:
Exempt

Summary:
See below for description

Classification Summary: Acts as a representative of the University or Community College, engaging with diverse audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and community members, University faculty and staff, and alumni. Responsible for overseeing recruitment efforts within designated territories, which may involve extensive travel during peak recruitment seasons. Guides prospective students and their families through the admissions process. Cultivates and maintains strong relationships with key stakeholders in the recruitment area. Assists in all facets of admissions, including undergraduate, transfer, graduate, and international recruitment, marketing and communications, event planning, orientation programming, family engagement activities, campus visits, etc.

Classification Standard Duties: As relevant to the role, reviews and processes applications. Participates in the development and execution of annual recruitment, application, and enrollment strategies. Creates marketing materials, recruitment publications, and communication plans, along with travel itineraries and the collection and analysis of recruitment data. Conducts campus tours, formal and informal presentations, tele-recruiting, and e-recruiting. Collaborates with various University departments, faculty, and staff. Disseminates essential information in compliance with applicable laws, regulations, and University policies, including the Family Educational Rights and Privacy Act (FERPA). Advises students and families on educational opportunities, admissions, orientation, registration, and other policies and procedures. May assess Non-Degree and Freshman eligibility for admission. Extensive travel may be necessary based on recruitment territory assignments. Provides guidance on policy interpretation and advisement as appropriate, in line with university policy, accreditation standards, and privacy laws.

Required Education, Experience, Certification/License, Equivalency

Required Education:
Bachelor's degree in a related field

; Required Experience:

No previous work experience required

; Equivalency:

Associate's Degree and two (2) years of experience related to the standard duties as outlined; Required Certification/License: One.

Knowledge, Skills and Abilities

KNOWLEDGE:
Familiarity with current industry best practices, customer service standards, system-wide admissions policies, and procedures. Understanding of the full range of university academic units, curricula, and programs. Knowledge of student records management principles, policies, and procedures. Awareness of national, regional, and local student recruitment and retention challenges.

; SKILLS:

Excellent interpersonal and written and verbal communication skills, particularly in public speaking. Proficiency in Microsoft Office suite applications. Strong time and resource management abilities. Effective use of student information systems and customer relationship management systems. Skills in database and records management. General office administrative and secretarial skills.

; ABILITIES:

Solutions-oriented with a high level of creativity and the ability to analyze complex issues.

Ability to work independently, under pressure, and with minimal supervision while also being a collaborative team member.

Ability to communicate effectively, both verbally and in writing.

Ability to plan, execute, and manage multiple activities simultaneously, making sound administrative and procedural decisions.

Ability to maintain confidentiality of records and information while working effectively with a diverse range of constituencies.

Ability to provide excellent customer service, travel, and work flexible hours.

Job Duties and Responsibilities


Acts as an ambassador for the University or Community College, engaging with various audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and community members, University faculty and staff, and alumni.

Plans and organizes student admission and registration functions for the central university division of Student Affairs and Enrollment Management. Serves as a primary liaison for transfer student recruitment, orientation, and retention programming. Reviews and compiles student applications and data across the university.

Contributes to the generation of program resources and the design and development of program goals, objectives, and protocols.

May be responsible for maintaining official academic records, evaluating transcripts, advising potential students on admissions, orientation, and registration requirements, and administering relevant student policies.


Preferred Qualifications

Special Requirements of the Position

Department Contact: Danielle Staley

Contingent Upon Funding:
Not Applicable

Bargaining Unit Eligibility:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).



Standard Work Schedule:
Standard (M-F, 8-5)

If Not a

Standard Work Schedule:



Working Conditions and Physical Effort


Environment:
Work is typically performed in an office environment.

Physical Effort:
Minimal physical effort required.

Lifting Requirements:
Involves handling average-weight objects up to 10 pounds or some standing or walking.

Risk:
Minimal exposure to physical risk.