Service Consultant

2 weeks ago


Las Cruces, New Mexico, United States Martin Tire Company Full time
Overview

Martin Tire is a family-owned and operated business with a rich history of providing exceptional customer service and quality products. As a Sales and Service Advisor, you will play a crucial role in ensuring our customers receive the best possible experience.

Responsibilities
  • Promote and sell all products and services offered by Martin Tire, adhering to company standards and expectations.
  • Provide accurate quotes and updates to customers on the status of their services.
  • Document all recommendations and customer interactions in a professional and courteous manner.
  • Follow proper procedures when cashing out customer tickets and conducting post-repair follow-up calls.
  • Track new returns, core returns, and warranty parts for individual customers.
Requirements
  • High school diploma or equivalent.
  • Prior experience as a Service Advisor is helpful but not required.
  • Professional appearance and ability to work in a process-driven environment.
  • Valid driver's license.
  • Ability to work Monday to Saturday.
Benefits
  • Competitive bi-weekly pay.
  • Tuition reimbursement up to $3,000 annually.
  • Paid vacation and sick time.
  • 6 paid holidays.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) retirement savings plan with company match.
  • Discounted services on personal and immediate family vehicles.
  • Opportunity for advancement.
Equal Employment Opportunity

Martin Tire provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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