Student Financial Services Consultant
2 months ago
"For the people, and the future"
Recognized for Excellence:
Burrell College of Osteopathic Medicine is a proud recipient of the Higher Education Excellence in Diversity (HEED) award from INSIGHT into Diversity.
Position Overview:
The Financial Aid Advisor is a pivotal role within the Office of Financial Aid, acting as the primary resource for students and families seeking guidance on financial assistance. This position is responsible for delivering outstanding customer service while managing a diverse array of administrative tasks. Key responsibilities include:
- Providing comprehensive financial aid support and counseling to students, parents, and university personnel regarding policies and procedures.
- Assisting students in navigating federal, state, and institutional financial aid programs, including eligibility criteria and application processes.
- Facilitating the completion of financial aid applications and ensuring all documentation is accurate and complete.
- Evaluating financial data to assess student and family capacity to fund education, ensuring compliance with eligibility requirements.
- Creating and distributing balanced financial aid packages based on assessed needs, while advising students on the terms and conditions of their awards.
- Engaging with local schools and community organizations to promote financial aid opportunities.
- Maintaining accurate financial aid records and participating in reporting duties to support institutional compliance.
- Staying informed on current federal and state regulations affecting financial aid and participating in ongoing professional development.
- Coordinating specific administrative programs and monitoring private loan reports.
- Conducting workshops and presentations to educate prospective students and community members about financial aid processes.
- Collaborating with various agencies to streamline the eligibility verification process.
- Providing support to students facing personal or financial challenges that may impact their academic journey.
- Reviewing and approving student appeals related to academic progress.
- Offering functional support for Student Information Management Systems.
- Performing additional duties as assigned.
- Excellent verbal and written communication abilities.
- Strong organizational and planning capabilities.
- Exceptional interpersonal skills to effectively engage with a diverse student body.
- Ability to maintain confidentiality and handle sensitive information.
- Willingness to travel occasionally for outreach and educational purposes.
- Bachelor's degree in a relevant field.
- One to three years of experience in a related role.
- Preferred: Previous experience in financial aid administration within a medical college setting.
- Preferred: Master’s degree in a relevant field.
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