Night Desk Attendant

4 weeks ago


Baltimore, Maryland, United States Wpmllc Full time

**Job Summary**

Wpmllc is seeking a highly skilled and customer-focused Night Desk Attendant to join our team at Abundant Life Towers I. As a key member of our front desk team, you will be responsible for providing exceptional service to residents and visitors, ensuring the security and comfort of our community.

**Key Responsibilities:**

• Control and manage the front desk operations, ensuring a smooth and efficient experience for all guests

• Greet and interact with residents and visitors, providing a warm and welcoming atmosphere

• Monitor and log building activities, ensuring the safety and security of our community

• Ensure all guests sign in and out of the property, maintaining accurate records

• Report any incidents or concerns to management, taking prompt action to resolve issues

• Provide assistance to residents, answering phone calls and taking messages when the leasing center is closed

• Document all events and incidents during your shift, maintaining accurate records

• Collaborate with the leasing team to ensure seamless communication and service delivery

**Requirements:**

• High school diploma or equivalent required

• At least 6 months of customer service experience

• Flexible schedule, with primary work hours from 12:30am to 8:30am, Monday, Tuesday, and every other Saturday

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills

• Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

• Competitive hourly rate

• Opportunities for professional growth and development

• Collaborative and dynamic work environment


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