Inside Sales Concierge Specialist

18 hours ago

West Hollywood, United States Jason Emer, MD Full time
Job Title: Inside Sales Concierge Specialist

At Jason Emer, MD, we are seeking a highly skilled and motivated Inside Sales Concierge Specialist to join our team. As a key member of our sales team, you will play a vital role in handling all inbound and outbound communication with potential, new, and existing patients.

Key Responsibilities:
  • Seamlessly schedule paid consultations for patients, ensuring a smooth and efficient process.
  • Professionally handle incoming calls and emails, providing prompt and courteous responses.
  • Manage patient inquiries across various communication channels, including phone, email, SMS/MMS, social media, and online chat.
  • Swiftly address customer inquiries and direct messages on Instagram, Facebook, Twitter, and other social platforms using Sprout Social.
  • Adhere meticulously to lead engagement protocols to optimize conversion rates.
  • Offer comprehensive product and service information to patients, addressing their queries and concerns effectively.
  • Maintain up-to-date customer records in CRM and other systems, ensuring accuracy and completeness.
  • Follow up on patient calls and emails promptly, ensuring no inquiries are left unanswered.
  • Confirm appointments and promptly follow up on patient communication to ensure smooth clinic operations.
  • Thoroughly document all interactions and activities according to established protocols.
  • Assist patients throughout the consultation process, providing detailed explanations of treatments to ensure their complete understanding.
  • Discuss available financing options with patients, providing guidance to help them make informed decisions.
  • Collect payment information from patients at the time of booking, ensuring seamless transactions.
  • Complete call logs and reports accurately and in a timely manner.
  • Utilize discernment to address and resolve patient complaints effectively, escalating as necessary.
  • Meet personal and team qualitative and quantitative targets, as well as other key performance metrics, to drive sales success.
  • Actively participate in sales and marketing initiatives, leveraging interpersonal skills and product knowledge to hit metrics.
  • Cultivate and nurture strong relationships with clients, fostering loyalty and repeat business through exceptional customer service and personalized attention.
  • Ensure responsiveness to patient inquiries and communications, replying to all emails, calls before the end of the day.
  • Proactively utilize Salesforce and platforms to meet re-engagement targets.
  • Maintain an accurate daily list of patients and their engagement status.
  • Strategically drive high conversion rates of leads to booked appointments.
  • Meet minimum monthly sales targets with consistent performance monitoring.
  • Actively drive revenue through meeting Inside Sales Team KPI's generating leads and achieving bookings.
Requirements:
  • Excellent communication, interpersonal, and relationship-building skills.
  • Salesforce 2+ years of intermediate experience
  • Strong computer skills. Mac Proficient
  • 2+ years Call Center experience
  • 1+ Sales experience
  • Exceptional multitasking and organizational abilities.
  • Ability to achieve goals with minimal supervision.
  • Advantageous to have three years of previous experience in a customer service role.

  • Inside Sales Concierge Specialist

    1 week ago

    West Hollywood, United States Jason Emer, MD Full time

    Job Title: Inside Sales Concierge SpecialistAt Jason Emer, MD, we are seeking a highly skilled and motivated Inside Sales Concierge Specialist to join our team. As a key member of our sales team, you will play a vital role in handling all inbound and outbound communication with potential, new, and existing patients.Key Responsibilities:Communication and Lead...

  • Inside Sales Concierge Specialist

    3 weeks ago

    West Hollywood, United States Jason Emer Md Full time

    POSITION TITLE: Inside Sales ConciergeREPORTS TO: Facilities & Concierge ManagerDEPARTMENT: ConciergeEXEMPTION STATUS: Full-time, Non-ExemptLOCATION: In person, LA Office. 8:30am- 5pm Monday-Friday + 1 Saturday/month for ClinicDATE: June 7th, 2024BENEFITS: Full Medical, Vision & Dental Insurance, Employee Discount, 401k Eligible Matching, Paid Time Off,...

  • Inside Sales Concierge Specialist

    4 weeks ago

    West Hollywood, United States Jason Emer, MD Full time

    POSITION TITLE: Inside Sales ConciergeREPORTS TO: Facilities & Concierge ManagerDEPARTMENT: ConciergeEXEMPTION STATUS: Full-time, Non-ExemptLOCATION: In person, LA Office. 8:30am- 5pm Monday-Friday + 1 Saturday/month for ClinicDATE: June 7th, 2024BENEFITS: Full Medical, Vision & Dental Insurance, Employee Discount, 401k Eligible Matching, Paid Time Off,...

  • Inside Sales Concierge Specialist

    2 days ago

    los angeles (hollywood), United States Jason Emer, MD Full time

    POSITION TITLE: Inside Sales ConciergeREPORTS TO: Facilities & Concierge ManagerDEPARTMENT: ConciergeEXEMPTION STATUS: Full-time, Non-ExemptLOCATION: In person, LA Office. 8:30am- 5pm Monday-Friday + 1 Saturday/month for ClinicDATE: June 7th, 2024BENEFITS: Full Medical, Vision & Dental Insurance, Employee Discount, 401k Eligible Matching, Paid Time Off,...

  • Aviation - Inside Sales

    4 months ago

    Hollywood, United States CALIBER SALES ENGINEERING INC Full time

    Job DescriptionJob DescriptionExport Management Company and Manufacturing/Repair facility in the Aviation, Marine, and Defense Electronics Industry working globally to support both the US Government as well as Foreign Government Agencies.35 years in BusinessLocated in Sunrise, FloridaFull time position as Inside Sales open for immediate hireReports to: Sales...

  • Technical Sales Support Specialist

    3 weeks ago

    West Chester, Pennsylvania, United States Power Pro Sales Inc Full time

    Job OverviewWe are looking for a Technical Sales Support Specialist to provide exceptional assistance to our customers. In this role, you will address inquiries, generate tailored quotes, and deliver effective solutions to meet client needs.Key Responsibilities:Generate sales quotations and offer technical/application guidance to our established distributors...

  • Aviation Sales Representative

    3 days ago

    Hollywood, Florida, United States CALIBER SALES ENGINEERING INC Full time

    Job Title: Aviation Inside SalesJob SummaryWe are seeking a highly motivated and experienced Inside Sales professional to join our team at Caliber Sales Engineering Inc. The successful candidate will be responsible for supplementing and supporting our existing sales team in both International and Domestic markets.Key ResponsibilitiesResearch customer...

  • Inside Sales Representative

    4 days ago

    Hollywood, Florida, United States Connections for Business Full time

    Unlock Your Sales PotentialAre you a sales enthusiast with a passion for technology? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an Inside Sales Representative to join our team at Connections for Business, where you'll have the opportunity to leverage your skills and experience to drive business growth and...

  • Inside Sales Specialist

    3 weeks ago

    West Jordan, Utah, United States The Investors Edge Full time

    Job OverviewPosition: Inside Sales RepresentativeSalary: $90,000Company: The Investors EdgeWelcome to The Investors Edge, a dynamic player in the real estate investment sector. We pride ourselves on generating exceptional leads and delivering outstanding results. Our mission is to transform your investment potential into a prosperous lifestyle.Role...

  • Inside Sales Specialist

    3 weeks ago

    West Jordan, Utah, United States The Investors Edge Full time

    Job OverviewPosition: Inside Sales RepresentativeSalary: $90,000Company: The Investors EdgeWelcome to The Investors Edge, a dynamic player in the real estate investment sector. Our goal is to transform your modest budget into a luxurious lifestyle through our innovative investing strategies.Role Summary: As an Inside Sales Representative, you will be pivotal...

  • Inside Sales and Client Service Consultant

    4 months ago

    West Palm Beach, United States Good Greek Moving & Storage Full time

    Job DescriptionJob DescriptionSuperhero’s Wanted! Are you looking for an innovative, fast paced and rewarding opportunity to expand your career? If so, look no further! Good Greek is expanding its coveted inside sales team of professionals. As the nation’s Mover of the Year, Most Referred Mover, we are in the business of creating customers for life. We...

  • Millwork Inside Sales Specialist

    4 months ago

    West Valley City, United States Boise Cascade Company Full time

    Job DescriptionJob DescriptionMany employers offer jobs; at Boise Cascade, we offer career opportunities. We are one of the largest manufacturers of plywood and engineered wood products in North America and are the only wholesale stocking distributor for building products that can service the entire United States. We offer a wide range of entry-level careers...

  • Inside Sales Representative

    1 month ago

    West Jordan, United States Southland Employment Services Full time $50,000 - $55,000

    Job DescriptionJob DescriptionJob DescriptionWe are seeking a dynamic sales person to work in a fast paced, growing and fun environment. We are looking for someone who is self-motivated, hardworking, persistent and dependable to join our growing team in the promotional products industry.The Inside Sales Representative will be responsible for managing their...

  • Administrator - inside sales support

    4 months ago

    West Allis, United States ProSonix LLC Full time

    Job DescriptionJob DescriptionPosition DescriptionAre you passionate about supporting a dynamic sales team and contributing to a growing industrial brand? We are currently seeking a dedicated Inside Sales Support Specialist to join our team.This in-office role is essential for providing critical support to our sales and marketing efforts, ensuring our team...

  • Inside Sales Representative

    1 week ago

    West Springfield, Massachusetts, United States Rexel Full time

    Inside Sales RepresentativeRexel USA is a leading provider of electrical distribution solutions, and we are seeking a highly motivated and results-driven Inside Sales Representative to join our team.Job Summary:The Inside Sales Representative will be responsible for proactively selling and marketing our products and services to customers through telephone...

  • Inside Sales and Customer Retention Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Bugs Byte Full time

    Job SummaryWe are seeking a highly skilled Inside Sales and Customer Retention Specialist to join our team at Bugs Byte. As a key member of our sales team, you will be responsible for driving revenue growth and customer satisfaction through effective sales and customer service strategies.Key ResponsibilitiesField inbound calls from potential new customers...

  • Concierge Security Specialist

    3 weeks ago

    Hollywood, Florida, United States Marksman Security Full time

    Job Summary:Marksman Security Corporation is seeking a highly skilled Concierge Security Specialist to provide exceptional service and maintain a safe and secure environment for our clients. As a key member of our team, you will be responsible for delivering a concierge level of service while ensuring the security and well-being of our...

  • Inside Sales Representative

    2 weeks ago

    West Chicago, Illinois, United States PackSmart, Inc. Full time

    Job DescriptionAbout PackSmart, Inc.PackSmart, Inc. is a leading provider of packaging supply and equipment solutions. We are a family-owned business with a strong commitment to excellence and customer satisfaction.Job SummaryWe are seeking a highly motivated and results-driven Inside Sales Representative to join our team. As an Inside Sales Representative,...

  • Insides Sales Representative

    4 months ago

    West Jordan, United States HYDRAPAK SEALS Full time

    Job DescriptionJob DescriptionWho we are:At HydraPak, we understand that the fast pace of research and ever-changing technology require not only the best quality products, but the broadest range of materials available. We offer expertise in products for high-tech applications with our nationally recognized team of professionals. We offer competitive wages,...

  • Inside Sales Associate

    4 months ago

    West Bridgewater, United States Master Halco Full time

    Secure a new sales career during our Peak Season selling fence/decking/railing & outdoor structures Master Halco, North America’s leading manufacturer/distributor of fencing and perimeter security products is seeking an Inside Sales Associate.The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors,...