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Restaurant Operations Manager

2 months ago

Atlanta, Georgia, United States Boardwalk Burger and Fries - ATL Full time
Job Description

Job Summary: We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Boardwalk Burger and Fries - ATL. As a Restaurant Operations Manager, you will be responsible for leading and managing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities:

  • Oversee the daily operations of the restaurant, ensuring efficiency and productivity.
  • Hire, train, and manage staff, fostering a positive work environment that encourages teamwork and high morale.
  • Ensure high-quality food preparation and presentation, adhering to all health and safety regulations.
  • Manage inventory, order supplies, and ensure proper storage to minimize waste.
  • Develop and implement strategies to improve service, drive sales, and enhance customer satisfaction.
  • Handle financial tasks such as budgeting, sales reporting, and payroll.
  • Resolve customer complaints promptly and professionally.
  • Maintain a clean, safe, and welcoming environment for both staff and customers.
  • Liaise with upper management or franchise owners, providing regular updates and reports.
  • Stay updated on industry trends and implement new strategies as necessary.

Requirements:

  • Proven experience as a Restaurant Operations Manager or similar role in the fast food industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in business management and financial principles.
  • Knowledge of health and safety regulations in the food service industry.
  • Ability to handle high-stress situations and resolve conflicts effectively.
  • Customer service-oriented with a focus on improving customer satisfaction.

What We Offer:

  • A competitive salary range of $50,000 - $52,000 per year.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.