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Mobile Service Technician

2 months ago

Greensboro NC USA, United States Home Depot Full time
Job Summary

We are seeking a highly skilled and experienced Mobile Service Technician to join our team at Home Depot. As a Mobile Service Technician, you will be responsible for maintaining a fleet of rental equipment at various store locations and customer job sites.

Key Responsibilities
  • Perform routine inspections and preventive maintenance on rental equipment to ensure it is in good working condition.
  • Conduct minor repairs on equipment and order parts as needed.
  • Respond to service calls and utilize company technology to document all work performed.
  • Assist with equipment deliveries and pickups as required.
  • Maintain accurate inventory and transfer equipment between locations.
Requirements
  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must meet DOT medical certification requirements.
  • Working conditions include significant physical demands such as lifting from the waist, lifting from the shoulder, prolonged standing, bending, kneeling, crawling underneath equipment, climbing on top of equipment, and reaching and stretching.
Preferred Qualifications
  • Working knowledge of Microsoft Office Suite.
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
  • Excellent written and verbal communication skills.
  • 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs).
  • Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics.
  • Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
  • Experience, ability, and desire to provide superior customer service.
  • Valid driver's license.
  • Familiarity with inventory management.
  • Working knowledge of handheld technology (smartphone, laptop, tablet).
  • Ability to work effectively with different personality types and all levels of associates.
  • Ability to work independently.
  • Ability to operate in extreme outdoor working conditions.
  • Ability to adapt to unforeseen circumstances, including weather, traffic, and others.
  • Strong work ethic.
Competencies
  • Action Oriented.
  • Being Resilient.
  • Values Differences.
  • Communicates Effectively.
  • Customer Focus.
  • Manages Conflict.
  • Resourcefulness.